PRIVACY POLICY
Effective Date: November 15, 2023
At Craft It & Co., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you place an order, sign up for our newsletter, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party payment providers)
1.2 Non-Personal Information
When you visit our website, we may collect non-identifiable information, such as:
- IP address
- Browser type
- Pages viewed and time spent on our site
- Referring URLs
1.3 Cookies
We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
2.1 To Process Orders
- Fulfill and ship your orders
- Provide customer support
2.2 To Improve Our Services
- Understand user behavior to enhance our website and services
- Diagnose technical issues
2.3 Marketing and Communication
- Send promotional offers, newsletters, or updates about your order (only if you’ve opted in)
We will not sell or rent your personal information to third parties.
3. Sharing Your Information
We only share your information in the following circumstances:
3.1 Third-Party Service Providers
We may share your information with trusted third parties who help us operate our business,including:
- Payment processors (e.g., PayPal, Stripe)
- Shipping providers (e.g., USPS, FedEx)
- Website analytics tools (e.g., Google Analytics)
3.2 Legal Compliance
We may disclose your information if required by law or to protect our rights.
4. Data Security
We take your data security seriously and use industry-standard measures, such as:
- Secure socket layer (SSL) encryption for transactions
- Limited access to personal information within our company
- Regular monitoring for security vulnerabilities
However, no method of transmission over the Internet or electronic storage is completely
secure. We cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
5.1 Access and Correction
- Request access to the personal information we hold about you.
- Update or correct your personal information.
5.2 Deletion
- Request that we delete your personal information, except where required by law or necessary
to fulfill an order.
5.3 Opt-Out
- Unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails.
- Adjust your cookie preferences through your browser settings.
5.4 Data Portability
- Request a copy of your personal information in a portable format.
To exercise these rights, contact us at [Insert Email Address].
6. Retention of Data
We retain your personal information for as long as necessary to fulfill your order or provide customer support. Afterward, we securely delete or anonymize your data.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing your information.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of our website constitutes acceptance of these changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: [Insert Email Address]
- Phone: [Insert Phone Number]